The Ministry’s Service Charter demonstrates the Ministry’s unequivocal commitment to quality service delivery through motivation of an administrative architecture that is focused and responsive to the dynamic socio-economic environment in a manner that seeks to improve the livelihoods of the citizenry on a sustainable basis. It is expected to empower the cross section of our clients when they seek to access services from the Ministry’s Departments. This document was produced following the Ministry`s annual stakeholders’ consultative workshop held in Nyanga in 2012.
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